Our answers to your questions

Our standard delivery is 3-9 business days.
For further information, do not hesitate to contact us.

Return and exchange conditions:

  1. Return period: You have 30 days from receipt of your order to initiate a return or exchange request.
  2. Condition of Products: Returned effervescent tablets must be in their original packaging, unopened, and with all labels intact. We cannot accept returns for products that have already been opened due to hygiene reasons.
  3. Return Process: To initiate a return or exchange request, please contact our customer service at [your email address or phone number]. Please include your order number and a brief explanation of the reason for the return or exchange.
  4. Return costs: Return costs are the responsibility of the customer, except in the event of an error on our part or receipt of a defective product.
  5. Refund or Exchange: Once we receive your return and verify its condition, we will issue a refund for the original purchase or ship the new item, whichever you prefer.

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